13th January 2025
Linux Infrastructure & Support Engineer – Night shift
Engineering
London
£70,000 - £75,000 per annum + 40% shift uplift + annual discretionary bonus
Linux Infrastructure & Support Engineer – Night shift
Docklands, London (Hybrid)
£70,000 – £75,000 per annum + 40% shift uplift + annual discretionary bonus
On behalf of a Leading financial services organisation, I am seeking a Linux Infrastructure & Support Engineer to provide operational shift support for Production, Test and Development Linux Infrastructure. Responsibilities include Linux backup/restores, daily health checks, maintenance tasks, break/fix, server builds and server patching.
PLEASE NOTE: this is a night shift role with working hours running from 23:00 GMT – 07:30 GMT. The working week starts at 23:00 Sunday night local time and finishes at 07:30am on Friday morning. You will be required to work x2 days in their London offices.
Responsibilities:
- Provide operational shift support for Production, Test and Development Linux Infrastructure. Responsibilities include Linux backup/restores, daily health checks, maintenance tasks, break/fix, server builds and server patching.
- Manage and escalate problems as appropriate.
- Provide 24/7 on-call cover on a rotational shift basis.
- Ensure that the BAU service is prioritised and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place.
- Work closely with 3rd party vendors to provide support for products such as RedHat Linux, Veritas Cluster Server, etc.
- Investigate defects or problems; work with internal teams and external vendors to Identify solutions and support any fixes that are required as part of service improvement.
- Participate in periodic corporate Disaster Recovery testing activities.
- Follow the organisations Change Management procedure and other standard practices in installing, configuring and supporting Linux Infrastructure, Veritas Cluster Server and related items in Dev, Test and Prod environments.
- Upgrade or maintain software at a time when the impact to the business is minimised. Execute the failover for the Linux and application services as required.
- Create, maintain and review operational process and support documentation.
- Perform daily/weekly/quarterly system checks. Ensure any issues identified are tracked and addressed.
- Participate in planned weekend work as required and as part of the on-call responsibilities
- Support periodic patching activity(usually quarterly).
Experience/Skills required:
- Previous experience in a Linux based Engineer capacity, preferably within a financial services environment.
- Good working Knowledge of Linux Operating Environment, Clustering Technologies, Virtualization, Cloud Computing(AWS), DevOps Tooling, TCP/IP Networking
- Experience in Shell Scripting, Ansible Playbooks, Python
- Possess a strong service-oriented mind set who can consistently deliver a high level of service to the business.
- Be able to manage their time effectively and prioritise their own workload in order to meet changing demands from the business.
- Self-motivated to exceed management expectations and objectives.
- Demonstrate good technical, analytical and problem-solving skills.
- A high level of presentation and communications skills with the ability to communicate confidently with both business and technical staff at all levels.
- Ability to engage with the business to effectively support the environment with some oversight.
- Good understanding of ITIL practices
Desirable:
- Industry Standard IT certification AWS/Linux (Redhat)/VMware/Symantec VCS
- ITIL certification
Consultant - Brendan Connolly
Telephone: 0207 392 7512
Email: brendan.connolly@spencer-rose.com
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